 Appointments
After
Hours
Payments
Referrals
Waiting
Time
Prescription
Refills
Preventive
Screenings
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Appointments
Our
physicians see patients by appointment. When
calling for or using the Internet to request an appointment,
please be specific as to what type of appointment you need. We
ask that "same day" or
urgent appointments call the (931) 245-8600 for appointment
times or triage advice instead of using the Internet-based appointment
request form.
We
ask that established patients arrive 10 minutes before the
time of their appointment and that new patients arrive 30
minutes prior to their appointment. If
a patient is 20 minutes late, he or she may be asked to reschedule
the appointment. If you need to cancel or reschedule
an appointment, we ask that you give us 24 hours notice. Return
to list . |
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After Hours
We
offer after hours care at the Governor's
Square clinic. This
clinic is designed for patients with non-emergency problems
that develop during the evening or on a weekend. This
keeps you from long waits and high expenses usually associated
with emergency room care. So
remember, when you need a doctor at night or on weekends,
call 245-8600. The
staff will either give you an appointment, put you in contact
with the specialist on call, or make other recommendations
for your specific problem. We
proudly offer this service for our Premier patients. Return
to list.
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Payments
We
accept most major insurance plans. We ask that co-payments
and deductible not satisfied be paid at the time of your
visit. If you
have any questions about your bill please call our Central
Billing Office or fill out a Billing Inquiry form. The
number is 245-7092. Return
to list.
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Referrals
Premier
Medical Group offers comprehensive care. Should
the need arise for a referral to a specialist, your primary
care physician will continue to supervise your health care. If
you are a member of a managed care insurance plan that requires
referral preauthorization, please let us know at the time
of your visit and our staff will be happy to coordinate the
referral authorization paperwork on your behalf. We
cannot give retroactive referrals. Return
to list.
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Waiting Time
We
strive to see our patients in a timely manner. However,
at times some patients may have urgent medical situations
that cause other patients to wait. We
will notify you when these delays occur. If
it seems you have been waiting too long, please speak with
the receptionist. Return
to list.
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Prescription Refills
If you receive on-going medical
care at Premier Medical Group and need a prescription refill,
please call Monday through Friday, 8 a.m. – 4 p.m. Because
of our large volume of calls requesting medication refills,
we ask that you call at least 24 hours before you will actually
need the refill. Please contact your pharmacy for information
of when and if the prescription is ready. Requests made
after 12:00 noon on Friday will not be ready until the following
Monday afternoon. We cannot phone in new prescriptions,
antibiotics, or controlled substances such as narcotics or
nerve medications. Certain medications require that patients
pick up the prescription, and by law we can not phone those
into the pharmacy. For your convenience, you may also
make a Refill Request from our web site. Return
to list.
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Preventive Screenings
We
recommend preventive screening exams such as:
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Yearly
Physical Examinations
(with education
handouts on preventive care) |
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Mammograms |
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Prostate
Screening |
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Flexible
Sigmoidoscopy Screening |
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Laboratory
Test |
Return
to list.
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